Privacy Policy
Your privacy matters to us at RidgeAtlasMarket
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and particular specifications for your floral needs. We also collect payment details when you place orders, though transactions are handled securely by our payment partners.
For our corporate clients, we may obtain extra business details like company registration information, preferred delivery timelines, and budget constraints.
Our site automatically collects certain technical data when you visit. This includes your IP address, browser type, device details, and your navigation through our site. We use this information to enhance site performance and better understand how clients discover our services.
How We Use Your Information
We mainly use your personal information to complete flower orders and deliver top-notch customer service. This covers processing orders, arranging deliveries, crafting tailored arrangements based on your specifications, and communicating about your service needs.
We also use data to enhance our services and the website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
RidgeAtlasMarket respects your privacy and does not sell your personal data to others. We share information only when needed to deliver our services or when legally compelled.
We may disclose essential information to trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they supply to us.
We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We take the security of your personal data seriously and apply suitable technical and organizational safeguards. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
We store personal data on protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information during browser-server exchanges.
Limited Access
Access is granted only to staff who require it to deliver services.
Although we deploy robust security controls, no online transmission is completely secure. We continually update our practices to guard against emerging threats.
Your Privacy Rights
You possess important rights concerning your personal data. Depending on applicable laws, you may access, update, erase, or limit how your data is used.
To exercise these rights, contact us via the details at the policy’s end. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal duties. Retention durations vary by data type and the purpose for which it was collected.
Typical retention durations:
- Customer contact and order details: about three years after the last service interaction
- Payment records: around seven years for tax and accounting needs
- Website analytics data: roughly two years and two months for improvement analysis
- Marketing preferences: until you opt out or about two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie preferences in your browser settings. Note that turning off some cookies might impact how the site works. For more detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only RidgeAtlasMarket and our site. We are not accountable for the privacy practices of external sites.
We encourage you to examine the privacy policies of any third-party sites you access via links on our site.
Policy Changes
We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.
Privacy Inquiries
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Privacy Contact Details
RidgeAtlasMarket Privacy Team
10 Petals Lane, London
London, United Kingdom SW1A 1AA
Email address: [email protected]
Phone number: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within roughly one week.